Frequently Asked Questions
Everything you need to know about bringing FOXFORD quality into your home.
What is the standard shipping timeframe for furniture orders?
Most of our in-stock furniture pieces are processed within 2-3 business days and delivered via white-glove service within 7-14 business days depending on your location.
Do you offer international shipping for home decor?
Currently, FOXFORD ships to the contiguous United States and Canada. We are working on expanding our logistics to include international destinations in the near future.
What is your return policy for home textiles and accessories?
We offer a 30-day return window for all unused and unwashed textiles. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
Are your wood products sustainably sourced?
Yes, sustainability is a core value at FOXFORD. All our wooden furniture is crafted from FSC-certified timber and finished with low-VOC, eco-friendly stains.
Can I request fabric swatches before making a purchase?
Absolutely. We offer complimentary swatch kits for our upholstery collections so you can see and feel the materials in your own lighting before committing to a piece.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you create your dream home on your own budget.